Step 1: Gather Information
Questions to ask:
- What type of problems are there?
- When did they first occur?
- Notice any improvements when leaving the home?
- Number of people in the home? Smokers?
- Age of occupants and general health? Age of frequent visitors? How often visitors?
- Any pets? Visitors have pets? Type?
- Any recent renovations and/or improvements? New furniture, carpet or paint?
- Any construction in the area?
- Any specific building problems? Any leaks?
- How old is the home?
- What type of foundation do you have? (Crawlspace, basement, slab on grade, etc.)
- How old is the HVAC system? What type is it? Where is it located?
- When was the last time the filter was changed? How many filters?
- How long have you been in the home?
- Any other assessments done in your home? Any doctors visits? For what? (Be careful about HIPPA)
- Do you anticipate any legal issues involved?
- Is there any planned litigation?
- Do you have any land and building plans?
- What is the normal maintenance of the home, HVAC system and outside area? Do you do it or do you have a service contract?
- What do you think the problem is?
- Do you notice symptoms more after certain activities?
- Do you have a pest control service? If so, how often? When was the last time they sprayed? Do you do it yourself?
- If you have a pool, where do you store the chemicals?